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Linux服務器宕機案例第二則,linux案例

Linux服務器宕機案例第二則,linux案例


Linux服務器宕機案例第二則,linux案例


    郵件告警發現海外工廠一Linux服務器連接不上,DPA(Database Performance Analyzer)系統也發現其出現問題,ping這台服務器發現網絡不通,聯系不到當地系統管理員,郵件咨詢後,這個系統管理員也發現有問題,直接重啟了,事後檢查發現日志message裡面,從10:10分開始出現下面錯誤信息(敏感信息處理了)

Jul  7 10:10:27 localhost kernel: ata2.00: qc timeout (cmd 0xa0)
Jul  7 10:11:00 localhost kernel: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Jul  7 10:11:00 localhost kernel: sr 2:0:0:0: CDB: Test Unit Ready: 00 00 00 00 00 00
Jul  7 10:11:00 localhost kernel: ata2.00: cmd a0/00:00:00:00:00/00:00:00:00:00/a0 tag 0
Jul  7 10:11:00 localhost kernel:          res 51/20:03:00:00:00/00:00:00:00:00/a0 Emask 0x5 (timeout)
Jul  7 10:11:00 localhost kernel: ata2.00: status: { DRDY ERR }
Jul  7 10:11:00 localhost kernel: ata2: soft resetting link
Jul  7 10:11:00 localhost kernel: INFO: task hald-addon-stor:3728 blocked for more than 120 seconds.
Jul  7 10:11:00 localhost kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Jul  7 10:11:00 localhost kernel: hald-addon-st D ffff8801989b6080     0  3728   3690 0x00000080
Jul  7 10:11:00 localhost kernel:  ffff880428dd76a8 0000000000000082 ffff880428dd7668 ffff88042c6300d0
Jul  7 10:11:00 localhost kernel:  ffff8804294ac0c0 ffff88040d730700 ffff8804294ac490 ffffffff812ef88e
Jul  7 10:11:00 localhost kernel:  ffff880428dd76a8 ffffffff81311442 ffff88042c630000 7fffffffffffffff
Jul  7 10:12:06 localhost kernel: Call Trace:
Jul  7 10:12:06 localhost kernel:  [<ffffffff812ef88e>] ? scsi_done+0x0/0x17
Jul  7 10:12:06 localhost kernel:  [<ffffffff81311442>] ? __ata_scsi_queuecmd+0x1a6/0x200
Jul  7 10:12:06 localhost kernel:  [<ffffffff814527e9>] schedule_timeout+0x36/0xe7
Jul  7 10:12:06 localhost kernel:  [<ffffffff812331b6>] ? kobject_put+0x47/0x4c
Jul  7 10:12:06 localhost kernel:  [<ffffffff8104367e>] ? need_resched+0x23/0x2d
Jul  7 10:12:06 localhost kernel:  [<ffffffff8145265b>] wait_for_common+0xb7/0x12c
Jul  7 10:12:06 localhost kernel:  [<ffffffff8104cf2f>] ? default_wake_function+0x0/0x19
Jul  7 10:12:06 localhost kernel:  [<ffffffff8121e449>] ? __generic_unplug_device+0x32/0x37
Jul  7 10:12:06 localhost kernel:  [<ffffffff81452773>] wait_for_completion+0x1d/0x1f
Jul  7 10:12:06 localhost kernel:  [<ffffffff8122540b>] blk_execute_rq+0xcb/0x104
Jul  7 10:12:06 localhost kernel:  [<ffffffff8121d88c>] ? freed_request+0x34/0x55
Jul  7 10:12:06 localhost kernel:  [<ffffffff812f60af>] scsi_execute+0xde/0x12e
Jul  7 10:12:06 localhost kernel:  [<ffffffff812f61cc>] scsi_execute_req+0xcd/0xf2
Jul  7 10:12:06 localhost kernel:  [<ffffffff81302a9a>] sr_test_unit_ready+0x5c/0xb5
Jul  7 10:12:06 localhost kernel:  [<ffffffff81302d0f>] sr_media_change+0x5d/0x28a
Jul  7 10:12:06 localhost kernel:  [<ffffffff810448c9>] ? task_rq_unlock+0x11/0x13
Jul  7 10:12:06 localhost kernel:  [<ffffffff8104cf08>] ? try_to_wake_up+0x3aa/0x3d1
Jul  7 10:12:06 localhost kernel:  [<ffffffff8131f73f>] media_changed+0x53/0x88
Jul  7 10:12:06 localhost kernel:  [<ffffffff8131f7a5>] cdrom_media_changed+0x31/0x37
Jul  7 10:12:06 localhost kernel:  [<ffffffff81303072>] sr_block_media_changed+0x19/0x1b
Jul  7 10:12:06 localhost kernel:  [<ffffffff8114407d>] check_disk_change+0x29/0x5b
Jul  7 10:12:06 localhost kernel:  [<ffffffff81322f9b>] cdrom_open+0x919/0x9b9
Jul  7 10:12:06 localhost kernel:  [<ffffffff810447f2>] ? __wake_up_sync_key+0x53/0x5f
Jul  7 10:12:06 localhost kernel:  [<ffffffff8142ebec>] ? unix_stream_recvmsg+0x40f/0x4d3
Jul  7 10:12:06 localhost kernel:  [<ffffffff813b63b5>] ? skb_release_data+0xaa/0xaf
Jul  7 10:12:06 localhost kernel:  [<ffffffff8142ebec>] ? unix_stream_recvmsg+0x40f/0x4d3
Jul  7 10:12:06 localhost kernel:  [<ffffffff8104367e>] ? need_resched+0x23/0x2d

 

系統版本為Oracle Linux Server release 5.7, VMware虛擬機,剛開始檢查的時候,注意力集中在“ kernel: INFO: task hald-addon-stor:3728 blocked for more than 120 seconds”等相關信息上,關於hald-addon-store,這個是掛載媒體設備讀寫操作的進程,它是一個硬件守護進程,不停的檢測有沒有設備接入接出。

 

[root@localhost log]# grep 'Jul  7' messages | grep -E 'more than 120 seconds|hung_task_timeout_secs'
Jul  7 10:11:00 localhost kernel: INFO: task hald-addon-stor:3728 blocked for more than 120 seconds.
Jul  7 10:11:00 localhost kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Jul  7 10:12:06 localhost kernel: INFO: task hald-addon-stor:3728 blocked for more than 120 seconds.
Jul  7 10:12:06 localhost kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Jul  7 10:17:39 localhost kernel: INFO: task hald-addon-stor:3728 blocked for more than 120 seconds.
Jul  7 10:17:39 localhost kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[root@localhost log]# 

 

而關於“task blocked for more than 120 seconds”,網上很多資料都千篇一律的說,修改參數 vm.dirty_ratio 和 vm.dirty_backgroud_ratio 可以避免這個問題。但是我對這個還是有點疑慮,理由如下一些:

 

1:這台服務器的vm.dirty_background_ratio 參數為10,vm.dirty_ratio為20。這個我查了一下,Redhat的官方文檔介紹這是默認值。

[root@localhost log]# sysctl -a | grep 'vm.dirty'
vm.dirty_background_ratio = 10
vm.dirty_background_bytes = 0
vm.dirty_ratio = 20
vm.dirty_bytes = 0
vm.dirty_writeback_centisecs = 500
vm.dirty_expire_centisecs = 3000

 

2: 這台服務器已經運行好多年了,如果這個參數有問題,理應經常出現這個問題,但是到目前為止只出現了一次這個問題。

 

3: 我們還有多台服務器都是這個操作系統版本,內核參數同樣是官方的默認值,也沒有見到其出現過這樣的問題。

當然也不排除某些操作觸發了某些臨界值導致了這個錯誤。那麼我們還是繼續分析一下錯誤信息吧,看能否挖掘出一些信息。

 

 

sar -r 查看發現這一段時間的內存使用情況,已使用內存的百分數(%memused)非常高,已使用交換空間的百分數(%swapused)比例也在個位數到40%直接,服務器在10:31重啟,10:00 到10:30之間的數據沒有,不清楚什麼原因導致。從這些數據也可以看出內存資源非常緊張。

 

另外也用sar -u查看了CPU,CPU使用率不高。基本正常,當時忘記查看I/O和傳送速率的統計信息(現在去查看,已經看不到昨天的數據了),另外在message日志裡面看到有"ata2.00: status: { DRDY ERR }", "ata2.00: qc timeout(cmd 0xa0)"; 之類的錯誤信息

 

關於這個錯誤,很多資料都說是硬盤故障或硬盤讀寫錯誤等等。也有說是內核bug的

 

當然我們系統的內核版本為2.6.32-200.13.1.el5uek ,這個https://lists.linuxfoundation.org/pipermail/bugme-new/2009-July/022389.html 鏈接也說了不止出現在2.6.31這個內核版本:

I have seen this messages not only on 2.6.31... also on many other 2.6 kernels.

但是自己的知識和經驗也無法判斷、定位問題,只能有個模糊的判斷,要麼是硬盤故障或讀寫錯誤,要麼是內核錯誤。讓那邊系統管理員去檢查存儲設備是否有什麼告警,暫時沒有回饋,檢查磁盤分區是否存在壞塊,發現沒有壞塊情況

[root@localhost ~]# /sbin/badblocks -v /dev/sda
Checking blocks 0 to 104857600
Checking for bad blocks (read-only test): done                                
Pass completed, 0 bad blocks found.
[root@localhost ~]# /sbin/badblocks -v /dev/sdb
Checking blocks 0 to 157286400
Checking for bad blocks (read-only test): done                                
Pass completed, 0 bad blocks found.
[root@localhost ~]# /sbin/badblocks -v /dev/sdc
Checking blocks 0 to 41943040
Checking for bad blocks (read-only test): done                                
Pass completed, 0 bad blocks found.
[root@localhost ~]# /sbin/badblocks -v /dev/sdd
Checking blocks 0 to 104857600
Checking for bad blocks (read-only test): done                                
Pass completed, 0 bad blocks found.
[root@localhost ~]# /sbin/badblocks -v /dev/sde
Checking blocks 0 to 188743680
Checking for bad blocks (read-only test): done                                
Pass completed, 0 bad blocks found.

 

另外在message裡面發現系統啟動時,有大量BAR 13: can't allocate I/O resource [0x10000-0xffff]信息。

Jul  7 10:32:02 egvlnx03 kernel: ACPI: ACPI bus type pnp unregistered
Jul  7 10:32:02 egvlnx03 kernel: system 00:01: ioport range 0x1000-0x103f has been reserved
Jul  7 10:32:02 egvlnx03 kernel: system 00:01: ioport range 0x1040-0x104f has been reserved
Jul  7 10:32:02 egvlnx03 kernel: system 00:01: ioport range 0xcf0-0xcf1 has been reserved
Jul  7 10:32:02 egvlnx03 kernel: system 00:08: iomem range 0xfed00000-0xfed003ff has been reserved
Jul  7 10:32:02 egvlnx03 kernel: system 00:0d: ioport range 0xfce0-0xfcff has been reserved
Jul  7 10:32:02 egvlnx03 kernel: system 00:0d: iomem range 0xf0000000-0xf7ffffff has been reserved
Jul  7 10:32:02 egvlnx03 kernel: system 00:0d: iomem range 0xfe800000-0xfe9fffff has been reserved
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:15.3: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:15.4: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:15.5: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:15.6: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:15.7: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:16.3: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:16.4: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:16.5: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:16.6: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:16.7: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:17.3: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:17.4: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:17.5: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:17.6: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:17.7: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:18.2: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:18.3: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:18.4: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:18.5: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:18.6: BAR 13: can't allocate I/O resource [0x10000-0xffff]
Jul  7 10:32:02 egvlnx03 kernel: pci 0000:00:18.7: BAR 13: can't allocate I/O resource [0x10000-0xffff]

 

經過查證,有篇文章解釋了這個消息出現的原因,並表示可以忽略這個問題。

  該消息表明內核無法分配預取內存插槽。

  預取內存插槽的編號是 13(PCI_BRIDGE_RESOURCES)。

  如果系統在 PCI 總線上有 13 個 PCI 橋設備,則會記錄以上消息。

  雖然記錄了該條消息,但是內核使用的是非預取窗口,而不是預取區域。 所以,可以忽略該問題。

 

內核參數我們暫時不打算修改,暫時只能先建議系統管理員增加內存資源,再觀察系統具體運行情況。

 

參考資料:

 

http://ju.outofmemory.cn/entry/193909

https://www.blackmoreops.com/2014/09/22/linux-kernel-panic-issue-fix-hung_task_timeout_secs-blocked-120-seconds-problem/

http://linux.it.net.cn/e/bug/2016/0102/19226.html

 

http://xxxxxx/Linuxjc/1140539.html TechArticle

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